Wandering Turtle Games · Player support

A little help for
your next life.

Playing DinoLife: Prehistoric Survival? Find answers below or get in touch about a problem with your game.

Email support Report on GitHub

Continue your life

Choose Continue on the main menu to return to your saved Survival run. Starting a New Run replaces that run after you confirm.

Your game progress is stored on your device. Avoid uninstalling the app while troubleshooting a save problem.

Restore purchases

Open the Store from the main menu and tap Restore Purchases. Use the Apple Account that made the original purchase and a working internet connection.

If a purchase is still missing, contact support with the product name and what happened. Do not send payment details.

Ads and rewards

Ad-Free removes automatic ads. Rewarded videos offer optional bonuses and can be controlled in Settings.

If a video is unavailable, you can keep playing. If an ad freezes or a reward does not arrive, tell us which action you selected.

Reading and the opening

Tap while a passage is appearing to reveal the remaining text, then tap again to make your choice. Scroll through longer passages and companion details.

The Survival opening has a Skip button. Turning atmosphere off in Settings also bypasses it.

Tell us what happened

Email tevin_mcclain@wanderingturtlegames.com, or open a report in our public support tracker.

  • Your iPhone or iPad model, iOS version, and DinoLife version or TestFlight build.
  • Whether you were in Survival or Story Mode, and the steps leading to the problem.
  • What you expected, what happened, and a screenshot if it helps explain the issue.

GitHub reports are public. Leave out personal information, receipts, and payment details. Never send your password.